Wednesday, April 26
AFTERNOON SESSION

ATTEND TWO HALF-DAY COURSES ON WEDNESDAY AND SELECT ANY EVENING LECTURE FOR FREE

(EXCLUDES CPR). SEE REGISTRATION FOR DETAILS.

THIS COURSE IS FREE FOR THE DENTAL TEAM

“Online Reputation Management –The Wild West of Internet Review Sites” 

This presentation is graciously co-sponsored by

WEAVE 

We all built our practices on word of mouth. In the 21^st century, word of mouth has gone digital! This course will demonstrate and review why this is so important to your practice. Social media has given us the ability to touch and connect with patients on deep levels. How can you leverage that into better patient loyalty and relationships? What should be sharing with your raving fans? We know from research that user rating on Google and Yelp can affect your bottom line. What is relationship and psychology around that? We will review strategies to get more reviews, better ratings, and what to do when you get a bad review.

• What is social media?
• What platforms best serve a dental practice?
• How do online reviews help drive patients to your office?
• How can increase your online presence?
• Where can a few marketing dollars go the longest way?
• What challenges do dentists face in social media?
• What do you do if you get a bad online review?
• How do you engage your patients in social media platforms?
• What review sites do you need to be checking to protect yourself?
• How do you make sure patients can find you online?
• How you can drive more clicks to your website? 

Joshua Austin, DDS

• Graduate of University of Texas Health Science Center at San Antonio Dental School.
• Monthly columnist and editor of products and technology for Dental Economics
• Co-Host of the AcciDental Geniuses Podcast with Dr. Michael DiTolla

           
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